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The Relationship Among E-service Quality Dimensions, Overall Internet Banking Service Quality, and Customer Satisfaction in the USA

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DOI pj095le0jy/1334075

作者 Demyana Nathan

机构地区不详

出处《现代会计与审计：英文版》 2014年4期

关键词客户满意度服务质量网上银行维度电子美国

分类 [经济管理][会计学]

出版日期 2014年04月14日（中国期刊网平台首次上网日期，不代表论文的发表时间）

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来源期刊

现代会计与审计：英文版

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相关关键词

客户满意度服务质量网上银行维度电子美国

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