简介:大型服务行业针对VIP客户的电话营销应用很普遍,如果引入VoIP技术来替代基于电路交换的传统模式的呼叫中心,不但可解决传统呼叫中心部署复杂、成本较高的问题,也使得VoIP技术的技术特点灵活发挥出来,为实际的生产应用提供有力支撑。
简介:VoIP(VoiceoverIP)isarapidlygrowingareawithgreatmarketpotential.Topromoteitforbothcommericalandresearchpurposes,aprototypeVoIPsystembasedonstate-of-the-artotorolacommunicationtechniqueshasbeendeveloped.ItisagatewaysystemintegratingaPBXandaVoIPmodule.AllcomponentsthatH.323definestosupprotVoIPareimplementedintheVoIPmodule,thoughinasimplifiedmanner,Asanembeddedsystem,thesystemfeaturesrealtimenessandtaskdistributiveness.Anumberofaddiitonaltechniquesareusedtoimprovetheperformance,includingnoisesuppression,zerocopy,andbufferstructureoptimization.Whenrefinedininteroperability,thesystemwillalsoreadilyserveasaproduct.