简介:摘要为方便群众就医,优化服务流程,创新服务模式,提升医疗机构工作效率和管理水平,以市民卡为载体,依托市民卡的支付结算平台,采用网上预约、诊间结算、自助终端服务相结合的方式,解决就诊过程中普遍存在的“三长一短”的问题.关键词市民卡;流程优化;诊间支付;医疗自助终端AbstractFortheconvenienceofthemasses,optimizeserviceprocess,theinnovationservicemode,improveworkefficiencyandmanagementlevelofmediGcalinstitutions,tothecardasthecarrier,basedonacitizencardpaymentandsettlementplatform,usingonlinebooking,clinicandclearing,acombinationofself-servKiceeytwerormdisnalservices,solvetheclinicwidelyexistintheprocessof"threelongandoneshort"problem.CitizenCard,Processoptimization,Clinicandclearing,Medicalkiosks中图分类号R197.3文献标识码B文章编号1008-6315(2015)12-0249-021